• 专利附录
  • 专利说明
  • 权利要求
  • 类似技术
  • 同族专利
  • 引用文献
  • 法律状态
  • 优先权
    • 专利摘要:
    The invention relates to a mobile robot (18) able to move in the interior space (INT) of a self-storage room (10) comprising a plurality of external walls (12) delimiting said interior space (INT) and a plurality of storage boxes (14) disposed in said interior space (INT), said mobile robot (18) comprising an input module configured to allow a user to enter information relating to the rental of a storage box ( 14), and a distributor of at least one locking means configured to lock said box (14) once rented.
    公开号:FR3042061A1
    申请号:FR1559401
    申请日:2015-10-02
    公开日:2017-04-07
    发明作者:Roquette Buisson Nicolas De；Matthieu Besozzi
    申请人:Kingbox；
    IPC主号:
    专利说明:

    PROCESS. MOBILE ROBOT AND SYSTEM FOR AUTOMATED MANAGEMENT
    FROM A LOCAL SELF-STORAGE
    TECHNICAL FIELD AND OBJECT OF THE INVENTION
    The present invention relates to the field of management of a self-storage room and more particularly relates to a method and an automated management system of a self-storage room. The invention applies in particular to the automated reception of new customers of a self-storage room.
    STATE OF THE ART
    Nowadays, it is known to store objects in a specialized warehouse called local self-storage. Self-storage is aimed at both individuals and professionals. It is used by people who move or leave abroad, students who need to store their belongings during the holidays, people who want to store seasonal goods or keep family property. It is also for individuals who do not find the place to store all their belongings. As for companies, they can use it as a small warehouse where they can keep documents, computers, archives, equipment, tools, etc. To this end and in a known manner, a self-storage room has a plurality of compartmentalized compartments called "boxes" which can each be rented to store objects. The local is called "self-storage" because a customer having rented a box can, once he has entered the premises, access his box personally and without the human assistance of the lessor. In known manner, the customer can enter the room by identifying with a receptionist or identifying himself on an input terminal that unlocks access to the premises.
    A potential client wishing to rent a box to store items may wish to visit the self-storage room before signing the lease. In this case, it is necessary to have a physical presence of the lessor to the local so that the latter presents the different types of boxes, then, once the box selected, make him sign the lease.
    It is common that potential customers spontaneously come on site at very different times, especially on lunch, evening or weekend time slots. Also, in order to receive them, it is desirable that the renter provides a physical presence in the local most of the time, for example 10 hours a day, 6 days a week, or 60 hours. However, the number of potential daily customers may be low, for example one or two potential customers per day, which represents a low effective time of visit, for example of the order of two hours, while requiring the human presence at least one counselor.
    With the current solutions, it is therefore necessary to choose between mobilizing staff to accommodate potential customers over the widest possible time slots for a very short effective service, which is a significant cost and therefore a significant disadvantage, or losing potential customers, which presents a major disadvantage.
    There is therefore a need for a simple, reliable and effective management of a self-storage room to optimize costs while providing a quality service.
    GENERAL PRESENTATION OF THE INVENTION For this purpose, the invention firstly relates to a mobile robot capable of moving in the interior space of a self-storage room comprising a plurality of outer walls delimiting said interior space and a plurality of storage boxes disposed in said interior space, said mobile robot comprising: an input module configured to allow a user to enter information relating to the rental of a storage box, and a distributor of at least one locking means configured to lock said box once rented.
    The mobile robot according to the invention thus proposes a solution for managing the remote customer relationship management adapted to the specificities of the self-storage industry. The mobile robot advantageously allows to accommodate potential customers over important time slots, which avoids a systematic human presence to accommodate hypothetical customers and make them sign a lease. Customers can visit the local and see the box they will rent before signing the contract in the absence of a customer advisor.
    Preferably, the mobile robot comprises a communication module configured to communicate remotely with a manager of the self-storage room, in particular to allow the manager to control the mobile robot remotely or to conclude a lease of remote box with a potential customer.
    In the latter case, the input module is configured to send information, entered by the user, to the manager of the self-storage room via the communication module to allow the manager to conclude said contract.
    According to one aspect of the invention, the mobile robot is configured to move in the interior space autonomously or by being remotely controlled via the communication module, for example by the manager or by a user.
    Advantageously, the communication module is able to communicate on a first radio communication link with an external point of access to a first communication network, said external access point, for example of the smartphone type, being arranged outside the local of self-storage. This first communication link, for example of the UMTS or LTE type, may allow a user to interact directly with the mobile robot, for example to control it remotely.
    Advantageously, the communication module is able to communicate on a second radio communication link with an internal access point to a second communication network, said internal access point, for example of the Wifi terminal type, being disposed in the local self-storage. This second communication link can in particular enable communication between the potential customer and the manager via the mobile robot.
    Preferably, the mobile robot comprises a video acquisition module configured to capture a plurality of images of the interior space.
    More preferably, the video acquisition module is configured to send a plurality of images acquired to the manager of the self-storage room via the communication module, for example so that it controls the mobile robot remotely to visit the local self-storage to a potential customer. the locking means is in the form of a padlock, which is an inexpensive and easy locking means both to distribute a client and to use to lock a self-storage box. The invention also relates to an automated self-storage room, said self-storage room comprising: a mobile robot as presented above, a plurality of outer walls defining an interior space in which the mobile robot is able to move, and a plurality of storage boxes disposed in said interior space, each box being adapted to be locked by a locking means distributed by the mobile robot.
    Preferably, the self-storage room comprises an access portal to the interior space configured to be remotely controlled by a manager of the self-storage room to allow a user to enter the interior space.
    More preferably, the secure access portal comprises a videophone mounted in the space outside the room and which is configured to allow remote audiovisual communication between a user and the manager of the self-storage room to authorize said user. to enter the premises. The invention also relates to an automated management system for a self-storage room, said system comprising a self-storage room as presented above and a management module of the self-storage room configured to communicate via a link communication, with the mobile robot via the remote communication module, in particular to control it remotely or to exchange information relating to the rental of a box with a user located in the interior space of the local self storage via the mobile robot.
    Advantageously, the management module is configured to receive and display a plurality of images of the interior space acquired by the acquisition module.
    According to one characteristic of the invention, the management module is configured to send to the mobile robot a control message authorizing the mobile robot to distribute a locking means to a user. The invention also relates to a method of renting a box of a self-storage room by a mobile robot as presented above, said room comprising a plurality of outer walls defining an interior space and a plurality of storage boxes arranged in said interior space, said method comprising: a step of entering information relating to a rental contract of a box of the room via the mobile robot's input module, a step of distributing a locking means by the distributor locking means of the mobile robot once the contract concluded, a step of locking the box using the distributed locking means.
    Preferably, the mobile robot comprising a communication module configured to communicate remotely with a manager of the self-storage room, the method comprises a step of sending information, entered by the user via the input module, to manager of the self-storage room via said communication module, and a step of sending, by the manager, a control message authorizing the mobile robot to distribute a locking means to a user once the contract has been concluded.
    More preferably, the method comprises a step of guiding the user by the mobile robot in the interior space of the room to select a free box to rent from the plurality of boxes. Such guidance advantageously allows to present the free boxes to the user to let him choose the box to rent and / or monitor the user during his visit.
    According to one aspect of the invention, the method further comprises a preliminary step of identifying a user via the access portal. The invention also relates to a method for detecting an intrusion into a self-storage room by a mobile robot as presented above, said method comprising the steps of: receiving an alarm message of an alarm box of the self-storage room, moving the mobile robot in the interior space of the room to said box, acquisition of a plurality of box images, detection of an intrusion from the plurality of images acquired .
    The security of the site is thus ensured even without human presence in the local. Other features and advantages of the invention will become apparent from the following description given with reference to the appended figures given by way of non-limiting examples and in which identical references are given to similar objects.
    DESCRIPTION OF THE FIGURES
    Figure 1 schematically illustrates an embodiment of the system according to the invention. Figure 2 schematically illustrates an embodiment of the mobile robot according to the invention.
    FIG. 3 schematically illustrates an embodiment of a first method according to the invention.
    FIG. 4 schematically illustrates one embodiment of a second method according to the invention.
    DETAILED DESCRIPTION OF THE INVENTION
    Description of an embodiment of the system according to the invention
    The system according to the invention makes it possible to remotely rent a box in an automated self-storage room, in particular by allowing a user to visit said room and to enter into a remote rental agreement in the physical absence of the lessor. on the site. Such remote management is made possible by the use of a mobile robot. I. System 1
    With reference to FIG. 1, the system 1 according to the invention comprises a self-storage room 10 and a management module 20 for managing said self-storage room 10. In this example, the management module 20 and the self-storage room storage 10 are connected by a communication network 30 and the system 1 furthermore (optionally) comprises a user equipment 40, for example of the smartphone type, capable of communicating, on a first communication link L1, with a mobile robot 18 located in room 10. 1) Local self-storage 10
    A self-storage room has a plurality of compartmental compartments called "boxes" which can each be rented to store objects. The local is called "self-storage" because a customer having rented a box can, once he has entered the premises, access his box personally and without the human assistance of the lessor.
    Still with reference to Figure 1, the self-storage room 10 is located in an outer space EXT and comprises a plurality of outer walls 12 defining an interior space INT, a plurality of boxes 14 disposed in said interior space INT, a portal secured access 16 and a mobile robot 18.
    In this preferred example, the room 10 further comprises a charging base 19 of the mobile robot 18 and an internal access point 100 to the communication network 30.
    The mobile robot 18 is able to communicate with the management module 20 on a second communication link L2 via the internal access point 100 and the communication network 30. The access gateway 16 is able to communicate with the communication module. management 20 via a third communication link L3 via the communication network 30.
    The boxes 14 can be used to store objects such as, for example, furniture, equipment, vehicles, archives, etc. The arrangement and the number of outer walls 12, boxes 14, access gates 16 and mobile robots 18 are in no way limiting the scope of the present invention and it goes without saying that the local self- storage 10 could include more than one access portal 16 and more than one mobile robot 18. a) Access portal 16
    The secure access gate 16 is disposed between the external space EXT and the interior space INT of the self-storage room 10.
    The access portal 16 is configured to be remotely controlled by a manager (not shown) of the self-storage room 10 via the management module 20 and via the third communication link L3 of the communication network 30 connecting said module. management 20 audit gateway 16.
    Still with reference to FIG. 1, the access gate 16 comprises a door 16A and a videophone 16B mounted at least partly in the external space EXT so as to allow remote audiovisual communication between a user located in the space external EXT and a manager of the self-storage room 10 via the third communication link L3.
    The videophone 16B makes it possible to interact with a user to identify and / or authenticate him in order to allow him or her not access to the internal space INT of the self-storage room 10. For this purpose, the videophone 16B is preferably provided with a camera, a speaker, a microphone and a call trigger button (not shown) and is connected to the trigger of the door 16A of the self-storage room 10 to control its unlocking.
    Note that the access portal 16 may also include means for unlocking the door 16A, for example in the form of a digital code, allowing a user with a code to unlock the door 16A so that it can enter the INT interior space of the self-storage room 10 without using the videophone 16B. b) Mobile robot 18
    The mobile robot 18 is a telepresence robot whose particular function is to manage the reception of a visitor once it has entered the internal space INT of the self-storage room 10. It may be a visitor who has just communicated with the manager via the videophone 16B or a visitor having entered inside the self-storage room 10 himself.
    The term "reception" means receiving the visitor as well as guiding or accompanying him in the interior space INT of the self-storage room 10, in particular to present the boxes 14 to him, to allow him to conclude a contract box rental and distribute to him a means of locking a box 14 for which he has concluded a lease. To this end, the mobile robot 18 is able to move in the internal space INT of the self-storage room 10, for example autonomously or by being remotely controlled by a manager via the management module 20 on the second communication link L2.
    By the term "autonomous" is meant that the mobile robot 18 is programmed to move without being controlled by a human person.
    Still with reference to FIG. 1, the second communication link 20 between the mobile robot 18 and the management module 20 can cross the communication network 30 between the management module 20 and the local 10 and then consist of a radio link, by example of type Wifi, Bluetooth® or Zigbee, between an access point 100 of the local 10 and the mobile robot 18. The radio communication on the second communication link L2 can for example, in known manner, be carried out using a IP type protocol.
    The dimensions of the mobile robot 18 are chosen so that it can move in the interior space INT, especially between the boxes 14.
    In order to move, the mobile robot 18 may for example comprise a motor, an electric battery and wheels or caterpillars or any other known means (not shown). Since such moving means of a robot are known, they will not be detailed further here.
    In the example of FIG. 2, the mobile robot 18 comprises an input module 182, a distributor 184 of at least one locking means 184A, a communication module 186 and a video acquisition module 188.
    The input module 182 is configured to allow a user to enter information relating to the rental of a box 14 and to send all or part of this information to a manager of the self-storage room 10 via the communication module successively. 186, the second communication link L2 and the management module 20. Preferably, the capture module 182 is in the form of a tablet, preferably tactile, connected to the communication module 186.
    The dispenser 184 is configured to deliver a locking means 184A to a user once he has concluded a lease of a box 14 via the input module 182. The distributor 184 may be in the form of a carousel mounted in the body of the mobile robot 18.
    The locking means 184A makes it possible to lock a box 14 of the room 10. Such a locking means 184A can for example be in the form of a padlock. Alternatively or additionally, the locking means 184A may be in the form of an electronic locking unit or any other suitable means.
    The communication module 186 is configured to communicate remotely with a manager of the self-storage room 10, in particular so that the manager controls the mobile robot 18 remotely, receives information entered by a user on the input module 182 and control the distribution of a locking means 184A by the distributor 184. For this purpose, the communication module 186 may comprise a display screen of a video stream received from the management module 20 via the second communication link L2 and optionally a microphone for voice communication between the manager and a user. The screen can advantageously be arranged at a height of the order of 150 cm in order to be able to interact with a user who is standing up.
    Advantageously, the communication module 186 may further be configured to communicate with an operator or user of the self-storage room 10 via the first communication link L1 and the mobile user equipment 40. For this purpose and by way of example, the communication module 186 can implement an application server capable of communicating with an application installed on a mobile user equipment 40.
    The video acquisition module 188 is configured to capture a plurality of images of the internal space INT and send them to the manager of the self-storage room 10 via the communication module 186 and the second communication link L2. Advantageously, the video acquisition module 188 comprises one or more video cameras.
    For example, the video acquisition module 188 may comprise a first camera, situated at the front of the mobile robot 18 and making it possible to film the visitor and to take a picture of the documents and documents necessary for the conclusion of the box rental contract. 14 and a second camera located at the rear of the mobile robot 18 for filming the rear environment of the robot 18.
    Note that advantageously, the input module 182, the communication module 186 and the video acquisition module 188 can be implemented by the same entity, for example a tablet, preferably touch.
    In a preferred embodiment, the mobile robot 18 further comprises recharging means (not shown) configured to allow charging of the mobile robot 18 with electrical energy on the charging base 19, for example by electric contactors or by induction.
    The mobile robot 18 may also include an on / off button, a standby button to put the mobile robot 18 in standby, a call button for a visitor to report his presence in the room 10 to the manager etc. c) Charging base 19
    The recharging base 19 allows the electrical energy to be recharged by the mobile robot 18. For this purpose, the charging base 19 may for example comprise recharging means by electrical contactors or by induction. Such means being known to those skilled in the art, they will not be further detailed. 2) Management Module 20
    The management module 20 is controlled by a manager (or teleoperator) in particular to control the mobile robot 18 remotely, to receive information entered by a user on the input module 182, to control the distribution of a locking means 184A by the distributor 184, to receive images of the interior space INT acquired by the acquisition module 188 and to remotely authorize the unlocking of the door of the access portal 16.
    The management module 20 is configured to communicate with the access portal 16 via the third communication link L3 and with the mobile robot 18 on the second communication link L2. The invention will now be described in its implementation with reference to FIGS. 3 and 4. II. Implementation of the invention
    In this exemplary implementation, the input module 182 comprises a touch pad and the communication module 186 comprises a display screen, for example of LCD type.
    When a potential customer arrives at the access gateway 16, he activates the videophone 16B to communicate remotely with the manager via the third communication link L3 of the communication network 30 and the management module 20. manager and the customer then exchange identification information of the potential customer, for example relating to his national identity card or his passport, always via the videophone 16B so that the manager identifies the potential customer, in a step El.
    Once it has entered the internal space INT of the room 10, the potential customer signals his presence to the mobile robot 18, for example by activating the touch pad of the input module 182. Note that when the robot 18 n is not in communication, a presentation film can be displayed on the display screen of the communication module 186 or on the touch pad of the input module 182.
    Once he has activated the touch screen of the input module 182, and optionally indicated via said touch pad that he wanted to rent a box 14, the potential customer is guided, in a step E2, by the mobile robot 18 in the interior INT space to visit the local 10 and select a box 14.
    This guidance can be achieved autonomously by the mobile robot 18 or remotely by the manager who can control the mobile robot 18 remotely, in particular by using images acquired in real time by the robot's acquisition module 188 mobile 18.
    Once a box 14 selected, the potential customer is willing to enter into a lease for said box 14 via the touch pad. A video recording can be started so that the potential customer can converse with the manager to conclude the contract.
    The manager may be required to carry out checks or recovery of identity documents or documents (payment information, bank identity statement, proof of address ...), which can for example be photographed via the camera of the video acquisition module 188.
    The potential customer enters, in a step E3, information via the touch pad, for example to achieve an electronic signature of the contract.
    When the lease has been signed by the potential customer with the agreement of the manager, in a step E4, the manager sends a control message to the mobile robot 18 so that it distributes, via the distributor 184, in a step E5 , a locking means 184A to the potential customer so that he can then store objects in the box 14 he rented and lock in a step E6.
    When the mobile robot 18 detects that its battery level is low, it can move autonomously to the charging base 19 or report it to the manager who drives it to the charging base 19.
    Optionally, it will be noted that the delivery of a locking means 184A by the mobile robot 18 can be carried out at the request of an existing customer or a visitor without having to conclude a box rental agreement 14, by example by activating a delivery function via the touch screen, possibly accompanied by an entry of identification and / or payment information.
    When not used by a visitor, the mobile robot 18 can monitor the room 10 to ensure its safety by moving in the inner space INT, independently or remotely controlled by the manager.
    With reference to FIG. 4, when the boxes 14 are equipped with an alarm, the triggering of an alarm of a box 14 of the self-storage room 10 can be communicated to the mobile robot 18, automatically or by the manager via its communication module 186, in a step F1 and cause it to move, in a step F2, in the interior space INT to said box 14, then the acquisition of a plurality of images of the box in a step F3 .
    The mobile robot 18 can then send these images to the manager that detects or not an intrusion in a step F4. Once arrived in the box 14 whose alarm has been triggered, the mobile robot 18 can also ask the individual who has triggered the alarm to identify himself via the input module 182 in order to communicate a piece of information. alarm shutdown to the manager or directly to the alarm system.
    Finally, it will be noted that a user, for example a manager, could control the mobile robot 18 via the user equipment 40 and the first communication link L1.
    It should be noted that the present invention is not limited to the examples described above and is capable of numerous variants accessible to those skilled in the art.
    权利要求:
    Claims (10)
    [1" id="c-fr-0001]
    A moving robot (18) movable in the interior space (INT) of a self-storage room (10) comprising a plurality of outer walls (12) defining said interior space (INT) and a plurality of storage boxes (14) disposed in said interior space (INT), said mobile robot (18) comprising: - an input module (182) configured to allow a user to enter information relating to the rental of a box of storage (14), and - a dispenser (184) of at least one locking means (184A) configured to lock said box (14) once leased.
    [2" id="c-fr-0002]
    The mobile robot of claim 1, comprising a communication module (186) configured to communicate remotely with a manager of the self-storage room (10).
    [3" id="c-fr-0003]
    Mobile robot according to claim 2, wherein the input module (182) is configured to send information, entered by the user, to the manager of the self-storage room (10) via the communication module (186). to enable the manager to conclude the said contract.
    [4" id="c-fr-0004]
    4. Mobile robot according to one of claims 2 and 3, comprising a video acquisition module (188) configured to capture a plurality of images of the interior space (INT) and send them to the manager of the local self- storage (10) via the communication module (186).
    [5" id="c-fr-0005]
    5. Local (10) automated self-storage, said self-storage room (10) comprising: - a mobile robot (18) according to one of claims 1 to 4, - a plurality of outer walls (12) delimiting an interior space (INT) in which the mobile robot (18) is able to move, and - a plurality of storage boxes (14) disposed in said interior space (INT), each box (14) being able to be locked by a locking means (184A) distributed by the mobile robot (18).
    [6" id="c-fr-0006]
    6. System (1) for automated management of a self-storage room (10), said system (1) comprising a self-storage room (10) according to claim 5 and a management module (20) of the local self-storage device (10) configured to communicate, via a communication link (L2), with the mobile robot (18) via the remote communication module (186), in particular to remotely control it or to exchange information relating to the rental of a box (14) with a user located in the interior space (INT) of the self-storage room (10) via the mobile robot (18).
    [7" id="c-fr-0007]
    7. System (1) according to claim 6, wherein the management module (20) is configured to send to the mobile robot (18) a control message allowing the mobile robot (18) to distribute a locking means (184A) to a user.
    [8" id="c-fr-0008]
    8. A method of renting a box (10) of a self-storage room (10) by a mobile robot (18) according to one of claims 1 to 4, said room (10) comprising a plurality of walls external (12) defining an interior space (INT) and a plurality of storage boxes (14) disposed in said interior space (INT), said method comprising: a step (E3) of entering information relating to a rental agreement a box (14) of the room (10) via the input module (182) of the mobile robot (18), a step (E5) of distribution of a locking means by the distributor (184) of locking means (184A) of the mobile robot (18) once the contract concluded, a step (E6) of locking the box (14) using the locking means (184A) distributed.
    [9" id="c-fr-0009]
    9. The method of claim 8, the mobile robot (18) comprising a communication module (186) configured to communicate remotely with a manager of the self-storage room (10), the method comprises a step of sending a information, entered by the user via the input module (182), the manager of the self-storage room (10) via said communication module (186), and a step of sending, by the manager, a control message allowing the mobile robot (18) to distribute a locking means (184A) to a user once the contract is concluded.
    [10" id="c-fr-0010]
    10. Method according to one of claims 8 and 9, comprising a step (E2) for guiding the user by the mobile robot (18) in the interior space (INT) of the room (10) to select a box (14) free to rent among the plurality of boxes (14).
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    US10614650B2|2017-09-20|2020-04-07|Bradford A. Minsley|System and method for managing distributed encrypted combination over-locks from a remote location|
    CN109872465A|2019-02-22|2019-06-11|京东方科技集团股份有限公司|Express delivery stores equipment and its control method|
    法律状态:
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    2017-04-07| PLSC| Publication of the preliminary search report|Effective date: 20170407 |
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    2021-09-23| PLFP| Fee payment|Year of fee payment: 7 |
    优先权:
    申请号 | 申请日 | 专利标题
    FR1559401A|FR3042061B1|2015-10-02|2015-10-02|METHOD, MOBILE ROBOT AND SYSTEM FOR AUTOMATED MANAGEMENT OF A SELF-STORAGE LOCAL|FR1559401A| FR3042061B1|2015-10-02|2015-10-02|METHOD, MOBILE ROBOT AND SYSTEM FOR AUTOMATED MANAGEMENT OF A SELF-STORAGE LOCAL|
    US15/282,558| US9908697B2|2015-10-02|2016-09-30|Method, mobile robot and system for the automated management of a self-storage site|
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